Provisioned several cohorts of students to participate in a one-year diploma program to achieve certification as Computer Support Technicians. Our training programs were designed to maintain compliance with North American standards for the industry, along with provincial legislation requirements. Students progressed synchronously through each module, booked at two-week intervals, with flexibility to work at their own pace within each module; work could be done on-site with in-person guidance, or remotely with telephone or email support.
Scheduled meetings allowed for in-class lectures, group work, and hands-on work project activities. Additional consultative support was delivered according to individual requests. All students graduated with over 85% academic success rates, and garnered full time employment in their field of interest.
