Below are a few helpful articles from 2008.
BIG PICTURE IDEAS ABOUT LEARNING ONLINE
Is e-learning just a mass-market delivery mechanism that offers the prospect of cutting per person training costs? What lessons have been learnt from its use? And how is its use changing and its value being assessed?
ATTENDEES THAT CHALLENGE YOU
How do you manage new employees who criticize your training methods, complain to senior staff and take the induction into their own hands? What training strategies will win back control and keep it?
REDUCE THE EXPENSE OF NO-SHOWS
How do you count the cost of no-shows to training? There seems little in the way of hard facts, but what we do know is they cost money - and lots of it.
